How long will delivery take?
We aim to dispatch orders within 1-2 working days, however during busy periods this can take a little longer.
Standard delivery orders within the UK are sent by Royal Mailís 48 service, which usually takes 2-3 working days.

What if I need my order urgently?
For urgent UK orders we offer an Express Two Day service. Express orders will be dispatched on the same or following working day, for delivery the next working day after that. Please note bank holidays and public holidays are not considered working days. Express Two Day is a working day service only, delivery is not guaranteed on Saturdays. Orders received on Saturday or Sunday will be dispatched within the next two working days. Please note that a signature is required for these deliveries.

How will my order be sent?
Orders within the UK are sent by Royal Mailís 48 service, which costs £2.25 or is free for orders over £30. If your order cannot be delivered, a card will be left and delivery can be re-arranged or the item can be collected from the local sorting office where it will be held for 18 days before being returned to us.

For urgent UK orders we offer an Express Two Day service which costs £6.00. Please note that this service only applies to working days (Mon Ė Fri) and delivery on Saturdays is not guaranteed. Public holidays and bank holidays are not considered working days. We also offer international delivery to Europe and Rest of World destinations. We do not deliver to South Africa.

How will my items be packaged?
Jewellery items will be gift-wrapped in white tissue in our exclusive Highland Angel packaging. All items within your order will be wrapped separately, unless otherwise requested, and where there is more than one item weíll label the boxes so that you know whatís inside if appropriate.

Can you send my order direct to the gift recipient?
Yes, if required we can hand write a gift card and send your order direct to the recipient, free of charge. If you would like this service please make a note in the comments box telling us your gift message.